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Frequently Asked Questions
What is your shipping Policy?
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. You can upgrade to priority production for $9.50, creating expedited production of your order. International orders typically arrive within 6-10 business via USPS Priority Mail.
What is your Policy on Returns/Exchanges/Refunds?
We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact ChrisDoyleFineArts@gmail.com
What is your Policy on Original Paintings?
- ALL INTERNATIONAL PURCHASES MUST CALL FIRST FOR A SHIPPING QUOTE. 10:00am-4:00pm est (United States Monday - Friday)
How can I keep up with your new work?
Sign up for our newsletter and catch us on Facebook, Instagram, Twitter and Etsy
How can I find more work?
Check out or shop on Etsy for small originals. www.Etsy.com/shop/ChrisDoyleFineArts
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